Services

FutureCom Africa specialises in the ICT sector and offers a diverse suite of services in conjunction with an eco partner base of specialist strategic service partners.

The focus of the company covers the full ICT infrastructure delivery and operations value chain. The experience of the core team includes all ICT and Telecoms domains, i.e. Civil, Fibre, Access, Core IP/MPLS, Optical Transmission Networks, Carrier Voice Platforms, Subscriber Management platforms as well as all associated OSS/BSS systems.

Our services portfolio covers the following areas:

  • Consultancy
  • Projects
  • Operations management

CONSULTANCY

Our consultancy services include:

  • Consultancy & Audit services
    • Business
    • Technology & Infrastructure
    • Operations & Maintenance
    • Systems
  • End-2-End solutioning
    • Project development
    • Solution design
    • Procurement
    • Implementation
    • Support

PROJECTS

FutureCom Africa develops and implements infrastructure projects, and our services include:

  • Project development
  • Full-spectrum of deployment services – design to handover
  • Procurement
  • Technology and technical support
  • Project execution management – comprehensive construction management, site supervision and quality inspection
  • O&M planning, design and implementation

OPERATIONS MANAGEMENT

FutureCom Africa provides integrated operations and maintenance management as part of a Build, Operate, and Transfer (BOT) model and our services include:

  • Service & Security Operations Centre (SOC)
    • Incident management
    • Field maintenance coordination
    • Structured reporting
  • Network Operations Centre (NOC)
    • Surveillance, control and analysis
    • Tier 1 & 2 support